RETURNS
RETURN PROCESS
Before shipping an item back to us, you must request a return authorisation request from our returns department within 14 days of receiving your order.
Before shipping an item back to us, you must request a return authorisation request from our returns department within 14 days of receiving your order.
NOTE: All return requests should be sent to:
contact@looknorthstudio.no
We do not allow returns for the following:
Sale items can not be exchanged/returned.
Products purchased during a promotional sale period.
Products received in a condition other than their original condition.
Products without their tags attached.
Products that appear worn or smell of perfume, deodorant or tan.
Products that are marked or damaged in any way
All returns must meet the above conditions.
RETURN POSTAGE
Please note, you will need to cover the cost of your return back to us. We recommend using a tracked method of postage to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels.
RETURN POSTAGE
Please note, you will need to cover the cost of your return back to us. We recommend using a tracked method of postage to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels.
EXCHANGE
In case of an exchange, we will ship the wished item as soon as we receive the original order. If the wished exchange is not possible you will be contacted with the option of changing it into something else or receiving a refund.
In case of an exchange, we will ship the wished item as soon as we receive the original order. If the wished exchange is not possible you will be contacted with the option of changing it into something else or receiving a refund.
LOOK NORTH STUDIO™
Org. nr.: 917 215 634